REX Cuba | the take full return empty saga is finally getting responses A: Travel Agencies and Tour Operators Date: August 1, 2012 Subject: Need to inform clients of travel agencies that must submit REX cars with the fuel tank as empty as possible Dear Collaborators In recent months, our organization has received complaints or comments from customers about the filling of fuel tanks at the start of the rental. Given the incidents occurred we took on the task of conducting a thorough analysis of the situation and established procedures. Vehicles in our fleet are of dissimilar makes and models, with different capacities and different tank fuel measuring instrument. In tests conducted by specialists in the technical area, we found that the gas tanks of vehicles, including digital type, do not record the existence of fuel to the tank capacity or actual readings are linearly proportional measurements between. For example, a car with a capacity of 75 liters should be 37.5 liters in the tank when the needle is half the gas meter. However, we found that physically has 30 to 33 liters when in this position. Similarly, in the digital gas meters, marker lights full tank, when they can miss up to 15 liters of total [...]
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With the 2014 winter bookings in full swing, Transtur and Via Gaviota have moved to a harmonized booking Platform and generic (identical) reservation websites. Online bookings at the official websites shown below are still possible, however, travel agencies and secondary agents no longer have availability of rental cars in Cuba for December 2014 and January 2015. Essentially the websites confirm the fact that all the brands are the same company and only differences in the type of vehicle provided differentiates the [...]
Transtur Cuba Transtur Cuba has decided to launch a new website in order to better inform its Cuba Car Rental customers of rental offices and pick up/drop off points in Cuba. With over 75 different offices Transtur is Cuba´s largest car rental company. As we all know, Transtur Cuba operates the brands Havanautos, CubaCAR & REX Car Rental and this new website focuses both on these three brands along with detailed information about the company. The new Transtur [...]
Rent a Car in Cuba 2012 I live in Cuba since 2006 so I thought I´d give some advice on Car Rental in Cuba. As we approach the Christmas and New Year months of December January and bookings increase for Cuba´s highest season of the year getting a rent a car in Cuba can be a complicated affair. For most people who leave it until the last moment to book their rent a car in Cuba an alternative form of [...]
Cuba car rental Our experience with Cuba car rental and some of the issues we discovered could be unique but, after talking on the forum and with other visitors this summer 2012 we feel that we can make some comments to help others. We searched on the internet in early June and found several companies offering Cuba car rental, some had cars in Cuba in US dollars (which we later found was not the case) while most other were [...]
A: Travel Agencies and Tour Operators Date: August 1, 2012 Subject: Need to inform clients of travel agencies that must submit REX cars with the fuel tank as empty as possible Dear Collaborators In recent months, our organization has received complaints or comments from customers about the filling of fuel tanks at the start of the rental. Given the incidents occurred we took on the task of conducting a thorough analysis of the situation and [...]